Where do you deliver?
We deliver to most UK Mainland addresses. We no longer offer International Deliveries for any of our products
How much is delivery?
We offer FREE delivery to most UK Mainland addresses for orders over £50. For orders under £50, delivery costs £4.95. Please proceed to the checkout to calculate the cost of delivery for your order
How long will it take?
Normally, 2-4 days. But please note, orders are dispatched on working days only. Any orders placed on non-working days or after 2pm will be accepted on the next available working day.
Who will deliver my items?
We offer different delivery options depending on the items you place in your basket and your location. These includes Royal Mail and home delivery via our courier partner APC Overnight.
What if I am out?
All deliveries will be delivered to your door or left in a safe place. We may ask for you to sign for your delivery and may ask for ID to verify age. If you are out when the courier arrives, the courier may leave a card with a contact number for you to call. In the event you are asked by a courier to re-arrange a delivery, you are responsible to arrange this delivery.
What if my order didn’t arrive?
Please contact us right away so we can investigate!
Via email: email@example.com or telephone 020 8996 2418
Important, please note:
We do everything we can to meet the delivery times specified in this section. However, delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay We are unable to accept liability for any delays.